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Cancellation Policy

Cancellation policy and terms and conditions of Villa San Michele Port Douglas:

  • For COVID related cancellations, free cancellation applies up until the day of arrival.  (Please however try and give us as much notice as possible so we can at least try and resell the room).
  • For bookings cancelled 7 days or more prior to the planned date of arrival, there will be a full refund.
  • For bookings cancelled less than 7 days prior to the planned date of arrival, there will be a charge of 1 night’s accommodation.
  • If the booking is cancelled on the day of arrival or is a no show, there is no refund.  There is no refund for early departures.